Hotel Fontan Reforma - Mexico City

ex. Hotel Fontan Mexico City

Ave Paseo De La Reforma 24, Col. Centro, Mexico City, Mexicoshow map
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Rooms and Guests
0Guests / room
Highlights
7
Very goodBased on  146 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Mexico

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Overview

Hotel Fontan Reforma is situated in the historical center of Mexico City in 15 minutes walking distance from Palacio de Bellas Artes. Residing in a 12-story building, the hotel was opened in 1961 and renovated in 2010.

A good location makes a museum, a palace and monuments easily reachable. The distance between Mexico City city center and the property is 3 km.

The hotel is surrounded by bars, entertainment venues and nightclubs.

It will take a 15-minute drive to get to Benito Juarez International airport.

Rooms

The property comprises 245 modern rooms equipped with satellite TV, a ceiling fan, a private safe, a balcony and a personal computer. Some rooms have the park view. Each room features a stylish bathroom with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Residents can have breakfast in the restaurant. The property offers a 24-hour restaurant serving international cuisine. Fonda La Parrilla Argentina and Evita Restaurante Argentino are situated in a downtown area, about 150 meters from the venue.

A full breakfast is served and charges are applicable. 

Services

Along with a baggage storage, an elevator and a tour desk there are a video projector, a meeting room and a banqueting hall available on the premises.

Relax

A mini club and cots are provided for guests with children. On-site amenities for fitness include fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible at a location nearby for free.

Year renovated:   2010.  Number of floors:   12.  Number of rooms:   245.

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Facilities
Wi-Fi
Parking

Off-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Spa and relaxation

Solarium

Sports & Fitness

  • Exercise gym
  • Billiard tables

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Sun terrace
  • Solarium

Room view

  • City view

Room features

  • Air conditioning
  • Individual heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries
  • Lighted makeup mirror

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Revolution MonumentRevolution Monument2000 ft
Central AlamedaCentral Alameda1400 ft
HidalgoHidalgo400 ft
JuárezJuárez1000 ft
Bellas ArtesBellas Artes2000 ft
RevoluciónRevolución2700 ft
BalderasBalderas3000 ft
AllendeAllende3300 ft
GuerreroGuerrero3300 ft
Museo Mural Diego RiveraMuseo Mural Diego Rivera300 ftColon 7 at Calle Balderas
Puente de AlvaradoPuente de Alvarado600 ft Mexico CityMexico
Iglesia de San HipolitoIglesia de San Hipolito700 ftAvenida Hidalgo 107
Cemetery of San Fernando Cemetery of San Fernando 1000 ftPuente de Alvarado and Vicente Guerrero
Museo de Arte PopularMuseo de Arte Popular1100 ftRevillagigedo 11
Museo Memoria y ToleranciaMuseo Memoria y Tolerancia1400 ftPlaza Juarez, Centro Historico Frente al Hemiciclo a Juárez de la Alameda central
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L'Albufera RestaurantL'Albufera Restaurant500 ftPaseo de la Reforma No. 1
Julio'sJulio's500 ft2nd of Cristobal Colon 56
Restaurante 1620Restaurante 1620900 ftAv. Hidalgo 85, Centro
Acerto RestaurantAcerto Restaurant900 ftPlaza Borda 12
Olive GardenOlive Garden1200 ftPaseo de la Reforma
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Metropolitan Cathedral of Mexico CityMetropolitan Cathedral of Mexico City5000 ft
Museum of Modern Art.Museum of Modern Art.2.2 mi
Castillo de ChapultepecCastillo de Chapultepec2.4 mi
GaribaldiGaribaldi4000 ft
LagunillaLagunilla1.1 mi
MisteriosMisterios2.2 mi
Valle GómezValle Gómez2.4 mi
La RazaLa Raza2.4 mi
PotreroPotrero3.0 mi
Alameda CentralAlameda Central1500 ftAvenida Hidalgo y Avenida Juarez
Franz Mayer Museum (Museo Franz Mayer)Franz Mayer Museum (Museo Franz Mayer)1600 ftAvenida Hidalgo 45 Centro Historico
Museo Nacional de San CarlosMuseo Nacional de San Carlos1700 ftAvenida Puente de Alvarado 50
Museo de la Policia Preventiva de la Ciudad de Mexico. Museo de la Policia Preventiva de la Ciudad de Mexico. 1700 ftVictoria 84 esq. Revillagigedo
Palacio de Bellas ArtesPalacio de Bellas Artes2300 ftAvenida Juarez y Eje Central s/n Centro Histórico
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Getting around
Airports
Licenciado Adolfo Lopez Mateos International (TLC)28.2 mi
Underground
Hidalgo700 ft
Juárez1400 ft
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Reviews
7.4
Very goodBased on  146  reviews

Rating by category:

10.0
Location
7.0
Rooms
10.0
Service
6.0
Dining
  • 8.6
    Superb

    Very nice staff. I got an inside room to avoid noise as the hotel is on a very busy street. Loved being so close to Metro and bus which goes up and down Paseo de Reforma. Very god value. Modern, clean and lovely breakfast restaurant with a great view.

    Location is close t Historic area but more important if you intend using subway or bus it is very convenient. Great value and staff are wonderful.

    If noise bothers you get an inside room.

  • 4.6
    Guest rating

    I have being their 2 years in a row good position for downtown shopping, and transport but the hotel need a lot of improvement by its management and staff expecially for english speaking and the restraunt the food was disgracefull for breakfast I spoke to management about it the room for 2nd day wasnt vacume nor floors in bathroom cleaned property management needs to do a lot of work good position for area

    Why put the price of breakfast in the cost when people dont want this included I ate once lost on 4 mornings

  • 3.2
    Guest rating

    Nothing.

    This is my first time visit to the hotel. The reception staff not very helpful, they give so much problem. When arrived, they said they don't have a reservation under my name. It took 1 hous to setlle. And the internet very poor connection.

  • 4.6
    Guest rating

    Breakfast was fair.

    I did not get the room I reserved. They would change my room. They lied to me about not having more rooms available. No A/C window did not open. Towels were really old. Staff was not helpful. I know it says no complaints but I'm really upset.

  • 6.6
    Good

    Location is super! Next to metro stop Hidalgo and close to the historical center. The breakfast buffet has a lot of choice and is really good. Good price/value.

    The hotel looks a bit old and the carpet in the hallways are with stains. The rooms are basic but ok, however the windows have only single glass and as it is next to the main road there is a lot of noice the whole night.

  • 3.8
    Guest rating

    Nothing, absolutly nothing.

    I won't recommend this hotel. First when I arrived they couldn't find my reservation, after 3 hours waiting they gave me a room, very dirty, tv didn't work , there was no internet as they said, there was not paper view, they advertised many things that they do no have, the carpet was very dirty and smell bad. Good breakfast buffet if you get up early , if no you just get the left over.

  • 7.0
    Very good

    The location

    all was ok I did not see any internet services

  • 9.2
    Superb

    Breakfast buffet, location and courteousness of the staff.

    It was difficult to connect to the inernet.

  • 5.8
    Guest rating

    the breakfast was ok. location is good too.

    some of the stuff dont speak english and they dont even know our request.

  • 3.2
    Guest rating

    the only positive thing was the the great breakfast (a very large selection of choices at the buffet with very nice staff at the restaurant).

    staff at the front desk don' t care of you as a guest (be very patient for checking out even if you don' t have anything else to pay, staff take care of guests according to how loud/fast you are in letting you know to them, they don' t take care on who is first on line, which is very rude. rooms are very dark and unconfortable (if you walk without shoes on the carpet you will get very dirty black feet, the floor is not even straight giving you the feeling the building may fall down at any time, air condition just very noisy and not cooling at all, no safety chain/locker at the door and bathroom door in poor condition as it was broken and you could not close it properly, taxis at this hotel give you a fare when you ask for the info before taking them but ask you for an even more expensive fare when arriving at destination. i felt like leaving this hotel at once and so did i as staying one single night there was more than enough for me.

  • 6.2
    Good

    location and staff

    very old and bad mantained. Fontan "Reforma" should stand for "an indeep reform is needed".

  • 7.0
    Very good

    Good for city trip and toursim, must improve the wi-fi system is awful The location is xcellent

  • 6.6
    Good

    The hotel has a good breakfast and its location is perfect.

    The rooms in the front of the hotel are too noisy. There are musicians who start to play at 6:30 am every day! Also, there is no wireless internet at rooms, only at the lobby.

  • 4.2
    Guest rating

    Staff in the restaurant were very nice, and there is quite a good view from there.

    Honestly, this was one of my worst hotel experiences ever. Reception staff was slow and inefficient and apparently read Kafka as a working manual. Paperwork was immense which caused heavy queues. We got a room without aircondition on one of the top levels, facing the boulevard. There is no sound insulation what so ever, which means that we practically lived on the boulevard. Next day we asked for another, more quiet room. Staff told us that we had to empty our room and wait three hours. When we came back, it turned out the new room was on one of the bottom levels, still facing the noisy boulevard. Then we had to wait yet another two hours for a quiet room. Finally, I went to the reception to get the keys for our quiet room, but still a lot of paperwork had to be done and I was told to wait a moment. As this was the case, I decided I might as well use the reception lavatory. Of course I end up with a jammed door/lock pounding the door to get out. This went unnoticed by the reception for twenty minutes until an alert guest notifies them. For about ten minutes nothing happens. Then two janitors start asking me to open the door. Obviously, this was the problem - I couldn't open it. Then they ask me to twist the lock, which was of course not possible either. After 45 minutes I finally get out to my screaming dead beat kid of 10 months who hadn't been able to sleep all day, because we hadn't had a room, and who had slept poorly all night because of the high noise level at the hotel. Furthermore, I challenge anyone to find a right angle at the hotel. The floors incline to one or the other side, as do the walls.

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Highlights
7
Very goodBased on  146 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Mexico

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Licenciado Adolfo Lopez Mateos International (TLC)28.2 mi
Underground
Hidalgo700 ft
Juárez1400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
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